All orders should take 7-10 working days (excluding weekends and public holidays) to be fulfilled.

Please contact us at [email protected] along with a snapshot of your order ID and our team will attend to this as soon as possible!

Sale / Promotional Periods During peak sale/promotional periods, we may not be able to fulfil next day deliveries due to heavy surges in online orders – you will be advised of any product availability issues when placing your order.

Please ensure that you key in the correct shipping address before you place your order. We cannot guarantee that we are able to change your address.

Customs, duties, and taxes are not included in the total price of the products upon checkout. We ship all international orders delivery duties unpaid (DDU), which means additional fees may or may not occur once the parcel reaches its destination and must be paid by the recipient.

Yes! We ship to Asia, Australia, Indonesia, Philippines, Singapore, Thailand, Vietnam, Hong Kong SAR, Japan, Macao SAR, South Korea, Taiwan, Brunei, United Kingdom, United States, and Canada!