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All products purchased are marked as final and are NOT ELIGIBLE for returns and/or refunds. Please note that exchanges/refunds are only available for items that have manufacturing defects. If you by any chance receive a defected item, please ensure that the product is UNUSED with no additional damage, and remains in its original packaging with no evidence of service, alteration, wear, fragrance, or blemishes of any kind. You may contact us at [email protected] stating your order ID along with the photo proof.
Worry not! Please contact us at [email protected] along with a snapshot your order ID and our team will attend to this as soon as possible!
All orders should take 7-10 working days (excluding weekends and public holidays) to be fulfilled.
We’re sorry to hear this, worry not! Please contact us at [email protected] along with a snapshot your order ID and our team will attend to this as soon as possible!
Customs, duties, and taxes are not included in the total price of the products upon checkout. We ship all international orders delivery duties unpaid (DDU), which means additional fees may or may not occur once the parcel reaches its destination and must be paid by the recipient.
Yes! We ship to Asia, Australia, Indonesia, Philippines, Singapore, Thailand, Vietnam, Hong Kong SAR, Japan, Macao SAR, South Korea, Taiwan, Brunei, United Kingdom, United States, and Canada!